Collections Specialist

Employment Type

: Full-Time

Industry

: Customer Service/Call Center



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Brilliant Financial Staffing has been engaged in a search for a Collections Specialist for our client located in Hoffman Estates, IL. Our client is in the manufacturing industry, and they are currently an industry leading organization. The Collections Specialist will be hired on permanently after completing a 3-month temporary period. The Collections Specialist will be responsible for reaching out to both business and consumer customers to collect on accounts that are 30, 60, 90 days past due. This Collections Specialist s primary responsibilities include collecting on payments over the phone or via email and creating invoices to bill customers. Our client prides themselves in their customer friendly reputation, and they are looking for a Collections Specialist who would embrace their mission statement. The ideal candidate would be able to phone interview and then start shortly after.



Job Requirements:

Collections Specialist Responsibilities:

Perform collection calls & send out emails to customers regarding past due payments

Log/Document all correspondence, and follow up as required

Identify and resolve all short payments, deductions, and over-payments

Arrange and set up payment plans for customers

Record daily deposits to the proper accounts

Create and send out billing invoices to customers

Process payments received to appropriate accounts

Create, and modify aging reports according to priority

Other responsibilities as assigned

Qualifications:

3+ years of collections or customer service experience

Basic Excel skills

Ability to multitask and prioritize

If you or anyone you know is interested and qualified, please apply immediately.


Associated topics: commission, consumer, due, financial, legal, mortgage loan, overdue, past due, reconcile, revenue

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